Privacy Policy

Effective Date: 05/08/2024


1. Introduction


Welcome to Doc Bright Ltd. We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and make purchases.


2. Information We Collect


  • Personal Information: When you make a purchase, create an account, or contact us, we collect personal information such as your name, email address, shipping address, phone number, and payment details.
  • Non-Personal Information: We also collect non-personal information such as your IP address, browser type, operating system, and browsing behaviour through cookies and similar technologies.


3. How We Use Your Information


  • To Process Orders: We use your personal information to process and fulfil your orders, including shipping products and providing order confirmations.
  • To Improve Customer Service: Your information helps us respond to your customer service requests and support needs more efficiently.
  • To Personalize Your Experience: We use information to personalize your experience on our website and to show content that is most relevant to you.
  • To Send Periodic Emails: With your consent, we may send you emails about new products, promotions, and other updates. You can unsubscribe from these communications at any time.


4. How We Protect Your Information


We implement a variety of security measures to maintain the safety of your personal information. These measures include using SSL (Secure Socket Layer) technology to encrypt sensitive information during transmission and regularly updating our software to protect against vulnerabilities.


5. Sharing Your Information


  • Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties agree to keep your information confidential.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.


6. Cookies and Tracking Technologies


We use cookies and similar tracking technologies to enhance your experience on our website. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our site.


7. Third-Party Links


Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.


8. Children's Privacy


Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.


9. Your Rights


  • Access and Correction: You have the right to access and correct your personal information.
  • Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
  • Objection and Restriction: You have the right to object to or restrict certain processing of your personal information.


10. Changes to Our Privacy Policy


We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.


11. Contact Us



If you have any questions about this Privacy Policy or our privacy practices, please contact us at:


Doc Bright Ltd


122 Trehafod Road, Trehafod, Pontypridd, RCT, CF37 2LY.


sales@docbright.co.uk


07961 813753


By using our website, you consent to our Privacy Policy.